As long as the order is not dispatched yet, you can contact us and we will assist you to cancel your order. In case you are not satisfied with the product ordered, you can return it. However, you should notify us within 5 days from the date of delivery by email. You will be refunded the full value of your purchase minus the shipping costs also customs duties, clearance and handling fees are non-refundable as they are paid to third parties. Should you exchange your order with a new one, you will also bear the shipping charges. Please note that products should be in the condition as received (e.i tags, barcode) and it has to be sealed and closed in order to return or exchange the products.
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